A guest services specialist saves a life the first week on the job

By: Caroline Lee
“My mom always spoke so highly of her workplace and the people at Shands,” Robinson said.
Jacquez Robinson 2 Jacquez Robinson has worked in three departments at UF Health Shands Hospital and started as a guest services specialist in January 2021.
“I said, ‘excuse me sir, are you okay?’ and I got no response,” Robinson said.
“I was shocked, but I knew what needed to be done,” Robinson said.

Robinson is thankful he was in the right place at the right time.

“If you feel like something is wrong, always address it. Never hesitate,” Robinson said.