Physicians, nurses and providers are time-strapped and want to be able to solve their own problems without waiting.
“Epic can often feel limiting, but if you take the time to explore all of the options it has, a world of opportunity opens up for efficiency,” Lobo said. “We’ve loaded the new site with a la carte tools and solutions designed by people who actually see patients. In fact, I’m making a library of tutorial videos to showcase some of the features I use to make using Epic work better for me.”
He added, “We offer help on demand to empower providers so they don’t have to call for support unless there is an issue that they really cannot figure out.”