Participation in the 2019 Employee Engagement Survey was a huge success because of our dedicated employees. We reached a completion rate of 86%, providing constructive feedback that will directly impact our work environment.
To ensure that we had good participation, the UF Health Shands Human Resources Development, or HRD, team trained 150 ambassadors. They represented clinical and nonclinical departments and units throughout UF Health Shands.
Ambassadors were honored for their hard work at the Survey Ambassador Recognition Event. They shared their experiences and gave advice for the upcoming year’s survey. Danita Gainer, HRD coordinator, hosted the event along with other members of the UF Health Shands HRD team — Rachel S. Enochs, HRD director; David Marra, management development coordinator; Wendy Kissinger, HRD coordinator; and Donna Agerton, HRD coordinator.
At the event, the ambassadors and HR leaders discussed best practices and how they uniquely motivated staff for the survey.
One ambassador created passports for all of her team members. When a person completed the survey, they received a stamp on their passport and a cookie. Who doesn’t love a cookie?
Many others had high participation inspired by pizza parties, daily employee huddles and night shift versus day shift team competitions. The hard work from the ambassadors helped us get such great participation.
Our survey ambassadors are trusted and respected by their co‑workers and leaders as advocates and champions. Staff feel most comfortable discussing survey details and getting their questions answered by fellow peers, and HRD and our executives appreciate the “grassroots” approach.