Sinatria Williams knows that a hospital can be a frightening and discouraging place for people in crisis. He feels that it is his job to encourage and provide comfort for patients and families. One patient had spent almost five months in the hospital. Sinatria rounded on him frequently and during one conversation, the patient mentioned that he’d love a haircut. Sinatria contacted his own barber, arranged for him to come to the hospital and paid for the haircut. The patient was surprised and very appreciative of this random act of kindness. We recognize Sinatria for exemplifying our hospitality standards.