Recognize a teammate who goes the extra mile

Providing compassionate care and excellent service to our patients, their families and each other is at the center of who we are as an organization. The Customer Service is Key program allows us to highlight colleagues who exceed expectations. Here’s a recent example of a CSK nomination:

“One evening, Veronica and I walked out to the parking garage together only to discover I had a flat tire. Without a word, she jumped right in and helped me change it. Truth be told, she did all the hard work while I simply looked on in amazement. It was after midnight and we were both exhausted, but she didn’t complain once. She truly went above and beyond to help a co-worker!”

– Submitted by Jeanette Fitts to acknowledge Veronica Yuja — both are UF Health Shands Admissions specialists in the E.R.

To submit a CSK nomination, visit the Bridge and search “CSK” or call 352-265-0495 for more information. To read more CSK stories like those featured above, visit and read the May edition. All of our print publications are also located on the Bridge under “News & Events.”

To all of our CSK nominees, thank you for going the extra mile for our patients and colleagues!