Each year, UF Health Shands provides interpretation services to thousands of patients and their families with Limited English Proficiency, or LEP.
Rising patient volumes have increased the number of patients with LEP, heightening the demand for foreign-language interpretation services provided by the UF Health Sebastian Ferrero Office of Clinical Quality and Patient Safety’s Patient Experience department.
Medical interpreters give our Spanish-speaking patients a voice by interpreting the information communicated between inpatients and their care providers. The team is available from 8 a.m. to 4:30 p.m. Monday-Friday to provide patients and their families free assistance.
Interpreter phones can be used when medical interpreters are unavailable and for patients who speak languages other than Spanish. The 24/7 phone system provides immediate access to interpretation in 200 languages.
Call the Patient Experience department at 352-353-5084 to request an interpreter.