We caught up with Ed Jimenez and asked him several questions for this edition of News+Notes. See how to submit your question at the bottom of the page!
What do our Customer Service is the Key nominee stories tell you about UF Health?
The people who work here make it a special place — it really is different here. These types of stories aren’t common in other places, but they are the kinds of things our employees do all the time. It’s who we are. It’s rewarding, heartwarming and makes me proud to work here. In addition to the clinical expertise we provide, we take care of our patients with a great level of care and compassion. The CSK feature in this edition is a wonderful way to celebrate National Hospital Week and the wonderful staff we have here.
Why is National Nurses Week important?
Nurses are very humble. When they receive praise, they often credit their teams or shrug it off as being part of their job. Nurses Week gives us the opportunity to remind them that they are special and it helps build our appreciation for the importance of the nursing profession. I want to thank chief nursing officer Irene Alexaitis, D.N.P., R.N., NEA-BC, and her incredibly skilled and committed nursing staff for putting their energy and hearts into caring for our patients and enhancing our patient experience.
What makes UF Health a destination for stroke care?
We have an amazing team — great neurologists and neurosurgeons who partner with great nurses, radiology professionals and therapy staff. They come together to give people a life-altering chance. Because of how well we’ve done this, EMS teams and hospitals in the region rely on us to provide this life-changing care. When you couple this with the external validation we receive from organizations like The Joint Commission, you know we’ve built a reputation that matches our talents.
What are you focused on the rest of the year?
We want to focus on Quality as Job 1; listen to our employees and colleagues; think about how to make this a better place by being more hospitable; and embrace our role as a community steward. Please come out for our National Hospital Week events. The UF Health leadership team is excited to thank staff in person for your hard work and passion for care and service. Turn to page 24 to find an event near you!