The UF Health Shands Patient Transportation team receives more than 5,400 requests each week to get our patients to the right location, whether to a different floor or from their wheelchair to their bed. They collaborate with our nursing units and staff to coordinate patients’ internal transportation during their stay at our Archer Road hospitals.
“A member of the Patient Transportation team is one of the first employees that a patient interacts with. They play an integral role in the patient experience,” said Kay Anderson, UF Health Shands Patient Transportation and Lift Team senior director. “Transporters welcome them and say goodbye as well. In between, they help with the overall patient throughput at our hospitals.”
While transport attendants make up a majority of the 126-member team, specimen couriers, elevator operators, lobby attendants, lift team technicians and dispatchers all ensure our patients reach their destinations safely.