October marked a year since we launched Hospitality Huddles as a pilot program to engage faculty and staff. We then started Huddles formally in February and they are now making an impact on the way we interact with patients, visitors and each other.

From discussing the importance of professionalism and responsibility to department leaders turning lessons into lively skits, our Huddles have proven to be a fun, innovative way to improve our environment for all who visit and work at UF Health.

Our skilled and caring nursing teams spend a great deal of time with our patients. We asked nursing staff members how Huddles are affecting the workplace culture and enhancing their clinical missions.

Each month’s Hospitality Huddle topic can be found in Shands News, on the Bridge FYI Announcements – Human Resources section and on the Bridge Hospitality & Service site.

Visit bridge.UFHealth.org/hospitality and share input (click on “In Your Words”).