Dear employees,

Each day, hundreds of patients and visitors walk through our doors seeking our services. It is our duty to provide them with excellent, compassionate care. The men and women highlighted in this issue are true heroes to our patients. They are our Customer Service is the Key All-Stars. Their actions have made a difference in our patients’ lives. Through our Customer Service is the Key program, we are proud to recognize faculty and staff who go above and beyond the call of duty to ensure that patients are receiving the respect and care they deserve.

Read on to learn more about how these team players displayed warmth and hospitality, attentive patient care and excellent customer service. I hope that their stories will inspire others to do the same and keep UF Health as our patients’ No. 1 choice.

There is a saying in baseball, “Deeds not words.” Each of these CSK All-Stars exemplify this phrase. Thank you for hitting a home run for UF Health: Let’s play ball!

Sincerely,
Janet Christie
Senior Vice President, Human Resources
UF Health Shands